Terms of Service

1. Acceptance of Terms

By accessing or using the website loogolabs.com or any services provided by David Selva, a sole proprietor doing business as Loogo Labs ("Loogo Labs," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our website or services.

These terms apply to all visitors, leads, clients, and anyone who interacts with our website or engages with our services.

2. Services

Loogo Labs provides fully managed marketing automation and business platform services to small and mid-size businesses. This includes platform setup, ongoing management, automation builds, and related consulting services as described on our website and in any separate service agreement signed between Loogo Labs and the client.

Details of the specific services, pricing, and deliverables for paying clients are governed by a separate written agreement. These Terms of Service govern general use of our website and any interaction prior to a signed service agreement.

3. Website Use

You may use our website for lawful purposes only. You agree not to:

• Use the site in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any part of the website or its underlying infrastructure
• Transmit any unsolicited commercial communications through our contact forms
• Introduce malware, viruses, or any other harmful code
• Scrape, crawl, or copy content from the site without written permission
• Impersonate Loogo Labs or any of its team members

4. Intellectual Property

All original content published on loogolabs.com — including blog posts, copy, design, and branding — is created by Loogo Labs. While we do not restrict sharing or referencing our content, we ask that you credit us when quoting or linking to it.

The Loogo Labs name, logo, and brand marks are owned by David Selva, doing business as Loogo Labs. You may not use them without prior written consent.

We do not reproduce or distribute content owned by third parties without authorization. If you believe any content on our site infringes your intellectual property rights, book a call with us and we will investigate promptly.

5. Disclaimer of Warranties

Our website and its content are provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

Results described on our website — such as lead conversion improvements, no-show reductions, or time savings — reflect our experience with clients and are not guarantees. Individual results will vary based on your business, industry, market, and how you use the platform.

6. Limitation of Liability

To the fullest extent permitted by law, Loogo Labs and its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our website or services.

Our total liability to you for any claim arising from use of our website or services shall not exceed the amount you paid to Loogo Labs in the 30 days preceding the claim, or $100, whichever is greater.

7. Third-Party Links and Services

Our website may contain links to third-party websites, booking tools, or services. We are not responsible for the content, privacy practices, or terms of those sites. Clicking a third-party link does not constitute an endorsement.

We use third-party service providers to operate our platform (hosting, CRM, payment processing, calendar booking). Your use of those services is subject to their own terms and privacy policies.

8. Payments and Refunds

Pricing for our managed services is as listed on our website or as agreed in a signed service agreement. All fees are due as specified. We do not offer refunds for services already rendered.

If you have a billing dispute, book a call with us within 14 days of the charge and we will work to resolve it in good faith.

9. Termination

Either party may terminate a service engagement with 30 days written notice unless otherwise stated in a signed service agreement. Loogo Labs reserves the right to suspend or terminate access to our services immediately if a client violates these terms or engages in conduct that is harmful to our business or reputation.

10. Governing Law

These Terms of Service are governed by the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts of Miami-Dade County, Florida, and you consent to personal jurisdiction in that venue.

11. Changes to These Terms

We may update these Terms of Service at any time. When we do, we will update the "Last updated" date above. Material changes will be communicated where reasonably possible. Continued use of our website after changes are posted constitutes your acceptance of the updated terms.

12. Contact

For questions about these terms, book a call with us.

David Selva, d/b/a Loogo Labs
2875 S Orange Ave STE 500 #6412
Orlando, FL 32806-5471
United States